Brook is a Business Consultant and Advisor with a passion for bringing simplicity and efficiency to growing organizations. Her background in operations, workforce management, and recruiting for small and large companies has afforded her deep insights into what creates lasting, successful businesses.
Brook has always been fueled by a passion to build optimal environments to rapidly and systematically scale a business. From early policy and procedure, through system implementation and staff training, to uncovering data insights that influence crucial decisions, improving the inner mechanisms of a business is what fulfills her. With an employee-centric mindset, she feels that the foundation of every healthy enterprise is a talented and engaged workforce, and she recommends operational improvements with a higher goal of fostering a creative, collaborative culture that will help drive a company to success.
Brook's professional journey reveals her thirst to uncover what makes exceptional teams succeed. With over 20 years' experience managing workforce and business operations for major customer service, ecommerce, and technology companies, she's dedicated herself to understanding the struggles that growing teams face and assembling the most lightweight and effective solutions to overcome them.
When she's not crunching numbers or leading projects, she enjoys rock climbing, gravel biking, and camping with her family and rescue dog. She's happiest when she's exploring small Mexican towns, lounging in mountain hot springs, or enjoying a cold beverage streamside.
Brook has spent more than 20 years gathering the best practices in workforce planning, full-cycle recruiting, process and policy, employee engagement, business intelligence, workflow automation, and change management, and she's excited to help your business thrive.